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Slack integration

Create And Track Tickets
Without Leaving Slack

Mention @NoaBox in any thread to create a ticket, ask what’s blocked or update the work, and get every NoaBox notification as a Slack DM.
Built by
NoaBox
Plans
Starter and up, @NoaBox on Pro
Set up
A couple of minutes
Works in
Channels, threads and DMs
What it does

Stay In Slack
Stay On Top Of The Work

The conversation about the work and the work itself, finally in the same place.

Notifications Where You Already Are

Every NoaBox notification is mirrored as a Slack DM: assignments, status changes, due dates, due-today reminders, comments, mentions and AI credit alerts. Members are matched by email, and new teammates are linked when they join Slack.

  • Assignments, status moves and due dates
  • Comments and @mentions
  • On Starter and above

Ask @NoaBox In Any Thread

Mention @NoaBox in a channel and it replies in the thread, remembering the conversation so far; or DM it directly. Ask what's blocked, who owns the overdue work or what changed recently. It uses the same credits, caps and AI access as the web app.

  • Replies in the thread
  • Remembers the last 25 messages
  • On Pro and Enterprise

Thread# launch-week

Marcus Lee9:14 AM

@NoaBox what’s blocking our launch this week?

NoaBoxAPP9:14 AM

Here’s what’s at risk before Friday:
  • •NB-218 is high priority and overdue since Oct 9, owned by @Alex Kim
  • •NB-224 has been in review for 3 days; QA is next
  • •NB-231 is due Friday and has no owner yet

Update Tickets Without Switching Tabs

Ask @NoaBox to change a ticket's status, priority, assignee, dates or description, or to leave a comment, and it acts as you, with your permissions, restating the change first unless your instruction is explicit. New tickets come back as a card in the thread, with their status, priority and assignee.

  • Acts with your permissions
  • Confirms before changing, unless you're explicit
  • New tickets come back as a card in the thread

Thread# engineering

Priya Shah4:05 PM

@NoaBox move NB-512 to In Review and comment that the fix is on staging

NoaBoxAPP4:05 PM

Done, updated NB-512:

StatusIn Progress→IN REVIEW

Comment“The fix is on staging.”

Slack notifications are on Starter and above. @NoaBox in Slack is on Pro and Enterprise.

Set up

Connected
In A Couple Of Minutes

A workspace admin connects Slack once, for the whole workspace or one project.

  1. 1

    Connect Slack

    From the workspace or project settings, add NoaBox to your Slack workspace.

  2. 2

    Check the DMs

    Members are matched by their email. Send a test DM to make sure notifications land.

  3. 3

    Mention @NoaBox

    On Pro, mention @NoaBox in a thread or DM it to ask a question or create a ticket.

Good to know

The Details
Worth Knowing

Linked keys and names

Noa's replies turn work-item keys into links and member names into real @mentions.

Per-project installs

A project can have its own Slack connection; its notifications use it first.

Tokens encrypted at rest

The Slack bot token is encrypted in our database.

Mentions and DMs, not commands

There are no slash commands; mention @NoaBox or send it a DM.

FAQ

Questions, answered

  • On Pro and Enterprise, yes: ask @NoaBox in a thread or a DM and it creates the ticket, sets the assignee and priority you asked for, and replies in the thread with a card showing its status, priority and assignee.

  • Every NoaBox notification is mirrored as a DM: being assigned or unassigned, made reporter, status changes, due dates and due-today reminders, comments, mentions and AI credit alerts.

  • No. Mention @NoaBox in a channel thread, or send it a direct message.

  • The Slack connection and DM notifications are on Starter and above. @NoaBox in Slack is on Pro and Enterprise.

Integrations

More Ways To Connect
Your Tools

  • GitLab

    Coming soon

    Link GitLab commits to their tickets by the work-item key.

  • Gmail

    Coming soon

    Find the latest on a project in your email, or summarize a thread.

  • Google Calendar

    Coming soon

    Keep due dates and sprint milestones in your calendar.

  • Google Drive

    Coming soon

    Attach, create and search Drive files from any work item.

  • Asana Import

    Coming soon

    Move your Asana projects and tasks across.

Related:Noa AIPricing